Skip to content
CELS Virtual Helpdesk

CELS Virtual Helpdesk

  • Systems Group
  • Blog
  • Documentation

CELS Virtual Helpdesk

CELS Shared Services Systems Group

Documentation Search

Search for:

Most Recent Dispatch

  • Scheduled Maintenance on May 27, 2025, from 7AM to 12PM CDT

Site search

Month: July 2013

Network outage happening

March 29, 2022 by Stacey, Craig

We are currently are experiencing a network outage of undetermined cause and scope. We are awaiting more info from CIS and will provide more info as it presents itself. No time estimate on return to normal at this point. And, yes, I’m aware of the irony of announcing a network outage over the network :). …

Continue Reading

Webserver emergency maintenance

March 29, 2022 by Stacey, Craig

Due to a hardware problem, we need to take one of our webservers down for emergency maintenance this evening at 5pm central. We expect this to take less than one hour to complete, so things should be back to normal by 6pm central. The following sites / domains are affected: activecollab.cels.anl.gov events.cels.anl.gov outreach.kbase.us sc11.anl.gov wiki.globus.org …

Continue Reading

Recording of Wednesday's Account Migration Town All

March 29, 2022 by Stacey, Craig

Wednesday’s town hall was recorded (mostly) and can be found at the link below. As well I’m adding FAQs regarding the transition as they come up to this page. Apologies for the quiet sound, and for some reason the last 10 minutes didn’t get recorded, but most of the information is there. We’re also finding …

Continue Reading

Next CIS IT Maintenance Weekend, August 16-18

March 29, 2022 by Stacey, Craig

Work is still being planned. An update to Zimbra to the latest version of 7 is the only announced plan at the moment. Expect some work on the wireless network in the building. If this date poses a problem, please let us know. Thank you.

Continue Reading

MCS Account Migration / E-Mail Migration Town Hall (second session), 7/24, 2PM, 4301

March 29, 2022 by Stacey, Craig

The second session is scheduled for 7/24. I plan to record it as best I can for those who can’t make it. Thanks. > Hey, all. In reference to the announcement in May on upcoming changes in the environment (http://wp.me/p3jwfN-4e), I’d like to hold a town hall so you can get some first hand demos …

Continue Reading

Slides from today's town hall.

March 29, 2022 by Stacey, Craig

I expect there will be a second town hall for those who couldn’t make it. Right now July 24th at 2PM is winning for the followup session. I’ll make an announcement tomorrow as to the final time. ANL AD.pdf

Continue Reading

Reminder: MCS Account Migration / E-Mail Migration Town Hall, 7/15, 2PM, 4301

March 29, 2022 by Stacey, Craig

Reminder that this is happening this afternoon at 2PM.  If you can’t make it to this one, fill out this Doodle poll for times that would work for a followup session.  If there’s adequate demand, I’ll schedule another one based off that feedback. http://doodle.com/z5e4guyk8rwbfrkf

Continue Reading

Another malicious phishing mail

March 29, 2022 by Stacey, Craig

A user had her gmail account compromised and it was used to send out a malicious phishing mail. The URL appeared to go to Google Drive, but really went to a phishing site. It’s blocked at ANL, but obviously not from offsite. If you visited that URL and entered any information, please let us know …

Continue Reading

Malicious spam / phishing mail.

March 29, 2022 by Stacey, Craig

The message before is spam and malicious. Do not follow the link. From: Argonne National Laboratory <[email protected]> Sent: Mon Jul 08 18:57:31 CDT 2013 Subject: Hello Latest news and updates are now available at the Argonne National Laboratory news center. All recipients of this notification should please lo-gin for more information using the link below. …

Continue Reading

MCS Account Migration / E-Mail Migration Town Hall, 7/15, 2PM, 4301

March 29, 2022 by Stacey, Craig

Hey, all. In reference to the announcement in May on upcoming changes in the environment (http://wp.me/p3jwfN-4e), I’d like to hold a town hall so you can get some first hand demos on how things will be happening, an update on where we are in the process, and get a chance to address any concerns or …

Continue Reading

Helpful links

  • Service Catalog
  • Request…
    • a domain name
    • a GCE Unix Group
    • an IP Address
    • a Laptop Build
    • a loaner laptop
    • a JIRA project
    • a Mailing List
    • an Overleaf account
    • a port activation
    • a poster print
    • a reactivation for a returning user
    • an upgrade to Slack Business Plus from Free.
    • a WordPress migration
    • a WordPress site
    • an xgitlab or gitlab migration
    • a Zoom license upgrade

Previous Dispatches

Search Documentation

Search for:

Privay & Security Notice

Privacy & Security Notice

Site tools

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
© 2025 CELS Virtual Helpdesk | WordPress Theme by Superbthemes