Skip to content
CELS Virtual Helpdesk

CELS Virtual Helpdesk

  • Systems Group
  • Blog
  • Documentation

CELS Virtual Helpdesk

CELS Shared Services Systems Group

Documentation Search

Search for:

Most Recent Dispatch

  • Confluence Service Scheduled Maintenance for May 20, 3PM CDT

Site search

Things are mostly back

March 29, 2022 by Stacey, Craig

CIS successfully revived our router, and most MCS hosts and services are back online. We’re still looking over the monitoring to identify what are actual issues vs. transient errors that will self-correct (some servers may not be properly syncing their time via NTP, for example), and will be addressing them as we find them.
If your local machine is misbehaving at this point, your first course of action should be to reboot. If that does not fix the issue, you can contact the help desk ([email protected]) and we’ll get you taken care of.
I’ll post a more in-depth summary of what happened, but a blow-by-blow overview is available at http://www.mcs.anl.gov/systems/blog (aka http://mcssys.wordpress.com). Thanks for your patience, and we’ll be sure to let you know of any findings we make on how to prevent this sort of outage in the future, or at least minimize the length of the downtime when there’s a catastrophic hardware failure like we had.

Post navigation

Previous Post:

MCS Network Outage to continue

Next Post:

repo.anl-external.org is down

Helpful links

  • Service Catalog
  • Request…
    • a domain name
    • a GCE Unix Group
    • an IP Address
    • a Laptop Build
    • a loaner laptop
    • a JIRA project
    • a Mailing List
    • an Overleaf account
    • a port activation
    • a poster print
    • a reactivation for a returning user
    • an upgrade to Slack Business Plus from Free.
    • a WordPress migration
    • a WordPress site
    • an xgitlab or gitlab migration
    • a Zoom license upgrade

Previous Dispatches

Search Documentation

Search for:

Privay & Security Notice

Privacy & Security Notice

Site tools

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
© 2025 CELS Virtual Helpdesk | WordPress Theme by Superbthemes