Skip to content
CELS Virtual Helpdesk

CELS Virtual Helpdesk

  • Systems Group
  • Blog
  • Documentation

CELS Virtual Helpdesk

CELS Shared Services Systems Group

Documentation Search

Search for:

Most Recent Dispatch

  • Confluence Service Scheduled Maintenance for May 20, 3PM CDT

Site search

Dispatches from the Geeks

Applying updates to self-managed laptops

March 29, 2022 by Stacey, Craig

Apologies for the broad announcement on this, but it’s important to reach everyone in the divisions managed by CELS Systems. This message is targeted specifically toward people who manage their own laptops. If we handle the updates on your machines, you’re fine. I’ve received word from Cyber indicating there are a few machines not current …

Continue Reading

Maintenance window for GitLab services 2017-11-29 12:00 – 13:00 CST

March 29, 2022 by Stacey, Craig

A maintenance window of our GitLab services has been planned for tomorrow 2017-11-29 from 12:00 to 13:00 CST to update the software. GitLab services provided by gitlab.cels.anl.gov and xgitlab.cels.anl.gov will be unavailable during maintenance. Service is expected to be restored by 13:00, and may be available sooner than that. If this window poses undue inconvenience …

Reminder: Migration of svn.mcs.anl.gov / trac.mcs.anl.gov

March 29, 2022 by Stacey, Craig

We will be migrating services of svn.mcs.anl.gov and trac.mcs.anl.gov today from 13:00 to 15:00 CST. Services provided by these two hosts may experience outages during this window.

Request Tracker is back online

March 29, 2022 by Stacey, Craig

As of 11:45 RT (request Tracker) is back online and should be stable. Thank you for your patience during the outage. If you see anything out of the ordinary please contact the CELS help desk by sending mail to [email protected] Thanks

Reminder: Server Outage: Request Tracker (RT)

March 29, 2022 by Stacey, Craig

On Monday November 6th from 9AM until approximately 12Noon, we will be performing maintenance on the system that provides RT RequestTracker services. No RT tickets will be delivered between 9AM and Noon. This will affect all of the RT queues managed by CELS Systems, including the following: [email protected] [email protected] [email protected] Mail sent to those addresses …

Continue Reading

Migration of svn.mcs.anl.gov / trac.mcs.anl.gov

March 29, 2022 by Stacey, Craig

A maintenance window for migrating the services hosted by svn.mcs.anl.gov and trac.mcs.anl.gov to a new host is scheduled for Monday, 2017-11-06 from 13:00 to 15:00 Central time. During that time, services provided by svn.mcs.anl.gov and trac.mcs.anl.gov may become temporarily unavailable. If you are a user of these services, and have time during that window to …

Server Outage: Request Tracker (RT)

March 29, 2022 by Stacey, Craig

On Monday November 6th from 9AM until approximately 12Noon, we will be performing maintenance on the system that provides RT RequestTracker services. No RT tickets will be delivered between 9AM and Noon. This will affect all of the RT queues managed by CELS Systems, including the following: [email protected] [email protected] [email protected] Mail sent to those addresses …

Continue Reading

GitLab maintenance Thursday, 2017-10-26 from 12:00 to 13:00

March 29, 2022 by Stacey, Craig

A maintenance window of our GitLab services has been planned for Thursday 2017-10-26 from 12:00 to 13:00 CDT in order to update the software. GitLab services provided by gitlab.cels.anl.gov and xgitlab.cels.anl.gov will be unavailable during maintenance. Service is expected to be restored by 13:00, and may be available sooner than that. If this window poses …

Unexpected server outage has been fixed

March 29, 2022 by Stacey, Craig

All systems that were affected are back in service. Two of our login severs also had unexpected outages, login1.mcs.anl.go and login2.mcs.anl.gov they are back online now as well. Thanks for your patience.

Unexpected Service outage

March 29, 2022 by Stacey, Craig

One of the systems involved in account management is unexpected down. We are investigating the issue. As far as I can ascertain this should only effect a users’ ability to make changes to their settings in accounts.mcs.anl.gov. logins to our systems seem to be unaffected. Please alert us at [email protected] if you have an issue …

Posts pagination

  • Previous
  • 1
  • …
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • …
  • 82
  • Next

Helpful links

  • Service Catalog
  • Request…
    • a domain name
    • a GCE Unix Group
    • an IP Address
    • a Laptop Build
    • a loaner laptop
    • a JIRA project
    • a Mailing List
    • an Overleaf account
    • a port activation
    • a poster print
    • a reactivation for a returning user
    • an upgrade to Slack Business Plus from Free.
    • a WordPress migration
    • a WordPress site
    • an xgitlab or gitlab migration
    • a Zoom license upgrade

Previous Dispatches

Search Documentation

Search for:

Privay & Security Notice

Privacy & Security Notice

Site tools

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org
© 2025 CELS Virtual Helpdesk | WordPress Theme by Superbthemes