RESOLVED: Some help e-mails not being received.
CIS tells us this issue has been resolved, however any tickets lost were lost permanently. So if you didn’t get any response, feel free to send a followup.
CELS Virtual Helpdesk
CELS Shared Services Systems Group
CIS tells us this issue has been resolved, however any tickets lost were lost permanently. So if you didn’t get any response, feel free to send a followup.
We’ve received reports of e-mails being sent to [email protected], [email protected], and [email protected] are not reaching the ticketing system. We’ve made CIS aware of the issue, and they are working on it. If you don’t get a response to your e-mail, you can try sending again, call the help desk at 630-252-6813, or use the self-service …
Ever since IBM sold off its laptop line to Lenovo, I’ve been a little wary. Not paranoid wary, mind you, but as my role as a Cyber Security Program Representative (CSPR) at Argonne, I’ve been cautiously wary. This wariness was not eased with each revelation of spyware installed on Lenovo laptops, including instances of it …
Box is coming on site (date TBD) and are looking to have an open and frank discussion about document sharing and collaboration with linux users. They want to know how they can improve the product for linux users. They’re looking for 7-10 users from across the lab. If you have an opinion on this and …
Power work in the data center has taken a handful of compute nodes offline for a few hours. They should be back online early this afternoon. The affected machines are: octagon.mcs.anl.gov cookie.mcs.anl.gov petsc.mcs.anl.gov cg.mcs.anl.gov gnep.mcs.anl.gov octopus.mcs.anl.gov Sorry for the inconvenience. We didn’t believe these machines would be affected by the work, however we were incorrect. …
The disk migration is finally finished. User home directories are now on their own partition, and the full disk problem has been rectified. There’s currently over 50GB available in user home directories on RDP for any files and programs that need local storage. Thanks for your patience!
rdp.mcs.anl.gov is offline until further notice. The outage window is through 5PM, but I don’t expect it to take that long. I’ll post here when the work is done.
Unfortunately, the home directory migration was not yet successful, so we’re in the same boat we were in before the outage with space being very tight. I’m going to take another crack at it on Sunday, which means from around noon to 5PM you can expect the machine to be unavailable. If anything changes, I’ll …
Those of you who use rdp.mcs.anl.gov (Remote Desktop server for Windows) may have noticed the disk is quite full. I need to migrate users to a new partition to free up space. This, however, requires the machine be offline during the migration. At the moment, the plan is to take the machine offline tomorrow at …