Due to the amount of crossover we have with the Argonne Service Desk in terms of the types of issues we handle, as well as the increased functionality their issue tracking system uses, CELS Systems is planning to migrate to Argonne’s service ticket system (known as Service Now). Sharing the same system allows us easily …

Due to a serious security vulnerability, we’ve had to patch our Unix-based machines over the past few days. To complete the patching process, we need to reboot these machines. We’re going to a schedule of rolling reboots to ensure any issues that occur during reboots don’t take out too many services at once. We also …

The web server is back online and serving traffic as of about 10:00. Again, sorry for the inconvenience. Please let us know if there are any issues you have after this update. From: <Leggett>, Ti Leggett <leggett> Date: Wednesday, January 28, 2015 at 8:55 AM To: "cels-systems-announce" <cels-systems-announce> Subject: MCS Webserver Outage A very serious …

A very serious security vulnerability was disclosed yesterday and patches made available. In order to patch the web server that hosts the main MCS web site as well and personal web homes a reboot was required. Unfortunately the reboot is taking longer than anticipated, but the server should be up between 9:30 and 9:45. We’re …

Please see the below announcement from CIS. I encourage anyone who’s doing web application development to attend, or at least one person from each group engaged in that sort of activity. As the systems administrators, we get notified whenever a web app on a system we’re responsible for has a detected vulnerability, and based on …

The “File Transfer Application” provided by CIS has been supplanted by Box as the preferred method of sharing large files with outside collaborators. The existing app will be decommissioned next week. See the below announcement. Sent: Thursday, December 11, 2014 9:53 AM Subject: Decommission of File Transfer Application To IT Admins, WHAT ARE WE DOING? …

If you’re running the latest version of Chrome (and, really, you should always be running the most recent stable version of any browser for security reasons), you will have issues using Blue Jeans on either Mac OS X or Linux. “Service Advisory: Mac customers upgraded to Chrome version 39 or above will not be able …

Due to the installation of cubicles, walk-up service to the CELS help desk will be unavailable Wednesday through Friday. During this period, if you require assistance, please contact us via email ([email protected] or [email protected]) or via telephone (x6813). In a pinch, you can stop by room 2136. Thanks!

These services should be back online. The networking maintenance over the weekend resulted in a missed configuration on the routers and some hosts in 221 lost their routes. If you notice any other downed hosts, please let us know and we’ll get them taken care of. From: <Leggett>, Ti Leggett <leggett> Date: Monday, November 10, …

The Git, SVN and trac services are currently down. We are working to get them fixed ASAP and will announce when all services are back and functional.