Hey, folks. First up, a reminder that Zimbra is being upgraded by CIS tomorrow (9/14), with an outage window of 9AM to 3PM. During that time, Zimbra will be inaccessible. Any mail sent during that window will be delivered after the downtime. Next up, we’ve got some maintenance work on our servers that we can’t …

Greetings, all. Just dropping a note to let you know we have a couple of new faces working at the help desk starting this week. Martino Henderson and Kevin Walker both joined us starting on Monday, and will be taking on help desk and user support while John and Max will be working on more …

The Zimbra upgrade previously planned for this weekend has been postponed. The proposed time for the upgrade is now September 14. The outage window would be from 9AM through 2PM on that Saturday. During the outage window, mail and calendar would be unavailable. If this proposed upgrade poses a problem, please let me know ASAP. …

Hello all, We have somewhat urgent maintenance that needs to be performed on several of our core servers this upcoming Saturday, August 17th. The trouble ticket server for MCS and ALCF (rt.mcs.anl.gov) will be down for about one hour, sometime between 8am-noon central time. Mail sent to the various support addresses will queue up and …

We are currently are experiencing a network outage of undetermined cause and scope. We are awaiting more info from CIS and will provide more info as it presents itself. No time estimate on return to normal at this point. And, yes, I’m aware of the irony of announcing a network outage over the network :). …

Due to a hardware problem, we need to take one of our webservers down for emergency maintenance this evening at 5pm central. We expect this to take less than one hour to complete, so things should be back to normal by 6pm central. The following sites / domains are affected: activecollab.cels.anl.gov events.cels.anl.gov outreach.kbase.us sc11.anl.gov wiki.globus.org …

Wednesday’s town hall was recorded (mostly) and can be found at the link below. As well I’m adding FAQs regarding the transition as they come up to this page. Apologies for the quiet sound, and for some reason the last 10 minutes didn’t get recorded, but most of the information is there. We’re also finding …

Work is still being planned. An update to Zimbra to the latest version of 7 is the only announced plan at the moment. Expect some work on the wireless network in the building. If this date poses a problem, please let us know. Thank you.

The second session is scheduled for 7/24. I plan to record it as best I can for those who can’t make it. Thanks. > Hey, all. In reference to the announcement in May on upcoming changes in the environment (http://wp.me/p3jwfN-4e), I’d like to hold a town hall so you can get some first hand demos …

I expect there will be a second town hall for those who couldn’t make it. Right now July 24th at 2PM is winning for the followup session. I’ll make an announcement tomorrow as to the final time. ANL AD.pdf