This weekend is a planned maintenance weekend for CIS, and some work being done will affect us. Specifically: – Short network interruptions (less than 60 seconds per interruption) (Saturday) — These short rolling outages will affect mail, calenda…

A critical server crashed in the middle of the night, taking down CI authentication. Normally, this should not cause too big a problem, as we have backup authentication servers. However, there appears to be a misconfiguration on the Zimbra servers…

We’re aware of the problem with authentication to e-mail and are working on the solution. It will be fixed for some very soon. CI users will have a slightly longer delay while we fix the authentication server. Sorry for the trouble.

RT (trouble ticket system) is currently down. We’re working to bring it back — it should be back shortly, after which we’ll send more details.

We identified the issue and turned on the mail queue again. New tickets are now being created. Any tickets or correspondence sent during the outage from someone without an account on RT would not have generated a ticket. This issue is fixed, and w…

We’re tracking down a problem in RT that has prevented new tickets from being created. Will send an update when the issue is fixed. We have all the messages, so nothing will be lost, only delayed.

From: Dan Olson

The new copier/printers are being installed today. We’re in the process of getting them set up. We’ll send an announcement with a link to instructions when everything’s all set and ready to go. You should be able to use the copy function now, but …

This outage and upgrade is going ahead. The time frame is from noon until 5PM. Happy Thanksgiving!

The latest Zimbra release addresses a bug we’ve hit recently, and we’d like to roll it out quickly. As Thanksgiving weekend tends to be slow, this coming Saturday is the first choice. The outage would last around 5 hours (9AM to 1PM), and during t…