CIS reports all systems back. Mail should work as expected now if you were previously experiencing trouble.Begin forwarded message:All systems are back online, including email. You may experience delay in delivery of email messages for a little wh…

At least one of the Zimbra servers was hit by the power outage on the site earlier this afternoon. Admins are working to get it back online. Access to your mailbox will be limited until this is stabilized. We’ll send an update when we know more.

In order to increase the amount of disk available to the Zimbra servers, the servers will need to be rebooted. There is a certain amount of urgency in this, in that the current shortage is causing backups to fail. As such, the plan is to reboot th…

Emergency maintenance will be performed tomorrow afternoon June 1st, 2012 between 2pm and 2:30pm central time on the server that hosts the following services: All MCS / ALCF / CELS hosted mailing lists status.alcf.anl.gov dust.mcs.anl.gov (ALCF we…

Well, that didn’t work. The server went down again. We’re going to move the VMs to another hypervisor for now. This will result in some degraded performance, but it should at least stay up. (I’m sending this while the list server is down, but also…

This weekend is a planned maintenance weekend for CIS, and some work being done will affect us. Specifically: – Short network interruptions (less than 60 seconds per interruption) (Saturday) — These short rolling outages will affect mail, calenda…

A critical server crashed in the middle of the night, taking down CI authentication. Normally, this should not cause too big a problem, as we have backup authentication servers. However, there appears to be a misconfiguration on the Zimbra servers…

We’re aware of the problem with authentication to e-mail and are working on the solution. It will be fixed for some very soon. CI users will have a slightly longer delay while we fix the authentication server. Sorry for the trouble.

RT (trouble ticket system) is currently down. We’re working to bring it back — it should be back shortly, after which we’ll send more details.

We identified the issue and turned on the mail queue again. New tickets are now being created. Any tickets or correspondence sent during the outage from someone without an account on RT would not have generated a ticket. This issue is fixed, and w…